7/24 Web Sitesi Bakım & Teknik Destek Hizmetleri

Her dakika site erişilebilirliği kontrolü. Downtime durumunda otomatik alert ve anlık müdahale. Multi-location monitoring ile global erişim kontrolü.

• 1 dakikalık interval check
• SMS, email, Slack alert
• Multi-location monitoring (5+ lokasyon)
• SSL certificate expiry tracking
• Domain expiry monitoring
• Real-time status dashboard

Framework, CMS, plugin ve kütüphane güncellemeleri. Security patch'ler ve vulnerability fix'leri. OWASP Top 10 security audit.

• PHP, WordPress, Laravel güncellemeleri
• Plugin & theme security patches
• Dependency vulnerability scan
• Malware & virus tarama
• Firewall & WAF yönetimi
• Security headers optimization

Günlük otomatik full backup. Database, dosyalar ve konfigürasyon yedekleme. 30 günlük retention ve disaster recovery planı.

• Günlük otomatik full backup
• Off-site backup storage (AWS S3, Google Cloud)
• 30 günlük backup retention
• One-click restore özelliği
• Incremental backup desteği
• Backup verification & testing

APM (Application Performance Monitoring), Core Web Vitals tracking, error monitoring. Sürekli optimizasyon ve performans iyileştirme.

• APM & error tracking (Sentry, New Relic)
• Core Web Vitals monitoring
• Database query optimization
• Cache performance tuning
• CDN & asset optimization
• Monthly performance reports

SLA garantili response time. Bug fix, hotfix deployment ve acil müdahale. Ticketing system üzerinden 7/24 destek.

• SLA garantili 1-4 saat response time
• 7/24 emergency support hotline
• Bug fixing & hotfix deployment
• Priority ticketing system
• Remote assistance & screen sharing
• Root cause analysis & prevention

Aylık bakım raporları, uptime statistics, performance metrics. Detaylı analytics ve actionable insights.

• Monthly maintenance reports
• Uptime & performance statistics
• Security audit reports
• Traffic & user analytics
• Conversion tracking reports
• Custom dashboard & KPI tracking